Description
xSPECIFICATIONS
Brand Name: XMSJ
Origin: Mainland China
Hign-concerned Chemical: None
place of origin: China
About product voltage:
The electrical appliances we sell are 220V voltage. If the voltage in your country is 110V and there is no transformer at home, please pay attention to the purchase! (Countries with 110V voltage are: the United States, Canada, Japan, Mexico)
About taxes:
1. The product price does not include taxes; taxes are collected by the customs of your country. Since the import taxes in each country are different, you need to pay the taxes yourself.
2. Brazil and some EU countries will impose different taxes based on the package size and product value; if the package is returned due to the buyer's failure to pay taxes, we will not refund the full amount to the buyer, and we will deduct the shipping cost from China to the buyer's country.
About after-sales service:
1. Due to the time difference, we will reply to your message within 24 hours. Please don't worry, we are happy to solve all problems for you;
2. If you are not satisfied with the product you received, please do not leave any negative feedback or cause disputes. I hope you can contact us as soon as possible, and we will definitely provide you with a satisfactory solution.
About us:
I know there are many products on the market that look the same as our pictures, but the quality is different. We have our own production factory in China, we can provide you with the best quality products and the lowest price electrical products. At the same time, we also accept wholesale orders. If you order in bulk, the price will be cheaper. We look forward to cooperating with you and will provide you with the best service.
The electrical appliances we sell are 220V voltage. If the voltage in your country is 110V and there is no transformer at home, please pay attention to the purchase! (Countries with 110V voltage are: the United States, Canada, Japan, Mexico)
About taxes:
1. The product price does not include taxes; taxes are collected by the customs of your country. Since the import taxes in each country are different, you need to pay the taxes yourself.
2. Brazil and some EU countries will impose different taxes based on the package size and product value; if the package is returned due to the buyer's failure to pay taxes, we will not refund the full amount to the buyer, and we will deduct the shipping cost from China to the buyer's country.
About after-sales service:
1. Due to the time difference, we will reply to your message within 24 hours. Please don't worry, we are happy to solve all problems for you;
2. If you are not satisfied with the product you received, please do not leave any negative feedback or cause disputes. I hope you can contact us as soon as possible, and we will definitely provide you with a satisfactory solution.
About us:
I know there are many products on the market that look the same as our pictures, but the quality is different. We have our own production factory in China, we can provide you with the best quality products and the lowest price electrical products. At the same time, we also accept wholesale orders. If you order in bulk, the price will be cheaper. We look forward to cooperating with you and will provide you with the best service.
Additional Information
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Shipping & Return
xShipping Policy
We offer reliable and affordable shipping options to make sure your pet products arrive safely and on time.
- Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- Shipping Time: Standard shipping usually takes 3-7 business days depending on your location. Expedited shipping is available at checkout for faster delivery.
- Shipping Costs: Shipping charges are calculated based on the weight of your order and the delivery destination. Free shipping may be available on orders over a certain amount—check our promotions for details!
- Order Tracking: Once your order ships, you’ll receive an email with a tracking number. You can track your package using the tracking link provided.
- Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been shipped. Please ensure the delivery address is correct when placing your order.
International Shipping
At this time, we only offer shipping within [Your Country]. We are working on expanding our shipping options and will notify you when international shipping becomes available.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you’re not happy with your items, we offer an easy return and exchange process.
- Return Period: Returns are accepted within 30 days of receiving your order.
- Condition: To be eligible for a return, items must be unused, in their original packaging, and include proof of purchase (receipt).
- Non-Returnable Items: Due to hygiene reasons, items like pet food, treats, and personalized products are not eligible for return.
-
How to Return:
- Contact us within 30 days of receiving your order to initiate a return.
- We’ll provide a return label and detailed instructions for returning your item(s).
- Once we receive the returned items, we’ll process your refund within 5-7 business days.
- Exchanges: If you'd like to exchange an item for a different size or color, please contact our customer service team to arrange the exchange. If the exchange is not possible, a refund will be issued instead.
Refunds
Once your return is received and processed, refunds will be issued to your original payment method. Please note that it may take 5-7 business days for the refund to appear in your account, depending on your bank or payment provider.
Need Help?
If you have any questions regarding shipping or returns, please don’t hesitate to contact our customer support team at your@email.com or call us at [Your Phone Number]. We’re here to help!
Thank you for choosing Furry Pets Land—we’re excited to be part of your pet’s journey!
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