FAQs

We offer a wide range of pet products including food, toys, grooming supplies, bedding, training tools, accessories, and more for dogs, cats, birds, and small animals.

Yes, we offer international shipping! We deliver to a wide range of countries, ensuring customers worldwide can enjoy our products. Shipping times and costs may vary depending on your location. Detailed shipping information for each product will be provided at checkout or on the product page. If you have specific questions about shipping to your country, feel free to contact our support team. We're here to help!

Once your order has shipped, you will receive an email with tracking information. You can also track your order by logging into your account and checking your order status.

Orders can only be modified or canceled within 24 hours of purchase. After this time, the order will be processed for shipment, and no changes can be made.

If you receive a damaged or defective item, please contact our customer support team immediately with photos of the damage. We’ll arrange for a return, exchange, or refund based on your preference.

We accept returns within 30 days of delivery, as long as the items are unused, in their original packaging, and accompanied by a receipt. Some items may be excluded from returns, such as perishable goods and personalized products.

We accept major credit and debit cards, including Visa, MasterCard, American Express, and PayPal for secure and easy transactions.