Description
xSPECIFICATIONS
Brand Name: PAWZ Road
Origin: Mainland China
CN: Zhejiang
Item Type: cat trees
Hign-concerned Chemical: None
No. of Tiers: 5-Layer
Type: cats
Material: Wood
Color: Green
Height: 143cm/116cm
Weight: 12.4kg/9.5kg
Cactus Cat Tree Tower for Large Cats with Metal Plush Big Hammock for Indoor Cats with 2 Door Condo House with Large Top Perch
Design for M - XL Cats: 6-Tier designed for 2-3 large cats easily climb up and down. Equal Height of Each Floor from 10"-12", Friendly for larger or chubby cats. With a height of 56.3" and widened top perch.
Safty & Stability: We design the cat tree with re-inforced posts and a thickened wide bottom plate, it is sturdy enough to allow cats jumping up and down freely without wobbly. Cats feel safe when climbing up and sleep in the condo, or snuggle in the hammock, or observing on the top perch.
Easy to clean: The detachable top perch is machine washabled and dried, and the whole cat tree is covered with faux-fur can bed easily cleaned by any vacuum cleanner.
Safety：The sisal rope is natural non-toxic. The construction is very stable, cats feel safe when climbing up and sleep in the condo ,or snuggle in the hammock, or observing on the top perch, Supported by particleboard and thanks to the reinforced structure: this cat tree is safe and stable for up to 3 cats to play
Easy to Assemble: This cat tree is equipped with all the hardware and tools. The installation process is straightforward and hassle-free. You can easily follow the instructions provided in the product's manual for installation. If you have any questions or concerns, our customer service team is readily available to assist you.
Contact us
If you have any problem with the product you received, please contact us. We will help you solve the problem.
We support Wholesale and Drop shipping. If you are, please contact me to have a better cooperation!
What’s app:+86 15168396529
Telegram:+86 15168396529
Email:cxr@chonghengpet.com
WeChat:15168396529
About the processing time, shipping and delivery time
1. We need 1-2 days to process your order (expect big holidays, like New years Day).
2. We normally ship from overseas warehouseand you may need 5-8 days to receive the package
3. Please pay attention to the tracking information and the delivery information. Wish you will not open a dispute when you still not get the parcel, contact us please. We will try our best to help you to solve it!
About the inventory
1. Because the item is sent from the warehouse abroad, the real inventory cannot always update in time. That means sometimes the product you ordered is already out of stock.
In such a situation, you can cancel the order or take a replacement willingly. If you want to cancel the order, please choose reason “other”. Thanks in advance!
2. Usually the replenishment period is about 20-30 days. If you are willing to wait, please place the order and extend the processing time accordingly. We will give priority to your order when the item is in stock again.
Return policy
1. We do allow exchange the item if you are dissatisfied with the product, but you should contact us within 7 days and return it within 10 days from the date you received.
2. All returned item must be in the original package and you must provide us with the shipping tracking number.
3. Return shipping is paid by the buyer.
About feedback
If you have received the item and satisfied with it, please leave a positive feedback. (5 star review)
If you have any problems, please contact us at the first time, we will provide you the best solution.
Additional Information
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Shipping & Return
xShipping Policy
We offer reliable and affordable shipping options to make sure your pet products arrive safely and on time.
- Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- Shipping Time: Standard shipping usually takes 3-7 business days depending on your location. Expedited shipping is available at checkout for faster delivery.
- Shipping Costs: Shipping charges are calculated based on the weight of your order and the delivery destination. Free shipping may be available on orders over a certain amount—check our promotions for details!
- Order Tracking: Once your order ships, you’ll receive an email with a tracking number. You can track your package using the tracking link provided.
- Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been shipped. Please ensure the delivery address is correct when placing your order.
International Shipping
At this time, we only offer shipping within [Your Country]. We are working on expanding our shipping options and will notify you when international shipping becomes available.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you’re not happy with your items, we offer an easy return and exchange process.
- Return Period: Returns are accepted within 30 days of receiving your order.
- Condition: To be eligible for a return, items must be unused, in their original packaging, and include proof of purchase (receipt).
- Non-Returnable Items: Due to hygiene reasons, items like pet food, treats, and personalized products are not eligible for return.
-
How to Return:
- Contact us within 30 days of receiving your order to initiate a return.
- We’ll provide a return label and detailed instructions for returning your item(s).
- Once we receive the returned items, we’ll process your refund within 5-7 business days.
- Exchanges: If you'd like to exchange an item for a different size or color, please contact our customer service team to arrange the exchange. If the exchange is not possible, a refund will be issued instead.
Refunds
Once your return is received and processed, refunds will be issued to your original payment method. Please note that it may take 5-7 business days for the refund to appear in your account, depending on your bank or payment provider.
Need Help?
If you have any questions regarding shipping or returns, please don’t hesitate to contact our customer support team at your@email.com or call us at [Your Phone Number]. We’re here to help!
Thank you for choosing Furry Pets Land—we’re excited to be part of your pet’s journey!
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