Description
xSPECIFICATIONS
Brand Name: DUTRIEUX
Origin: US(Origin)
Hign-concerned Chemical: None
Target Species: Cat
Product Dimensions: 1"L x 1"W x 1"H
Specific Uses For Product: Embrace Scratch Jump Long Nest Exercise Sleep Noon break-Hide-and-
Recommended Uses For Product: Indoor
About this item
- Natural Materials. This wooden cat tree is made of oak, kraft paper pillars, 8cm natural sisal rope, and handmade hemp rope cat nests, with exquisite craftsmanship and long service life. Featuring an ultra thick base (1.26in) and a sisal column staircase, cat tree enhances climbing functionality while ensuring the stability and aesthetics of the cat climbing tower. Each cat scratching post is covered with natural sisal rope, which cats can scratch to protect your exquisite furniture.
- Unique High-end Design. The big modern cat tree design features two different spacious woven cat nests and a unique sisal column staircase. Each layer of the cat tree provides a comfortable place. There is a cozy cat bed that allows for comfortable napping, as well as a cat scratching post staircase and multi-level design that provides climbing pleasure. This multi-level cat tower is very suitable for families with multiple cats to play together.
- Stronger Props for Bigger Cats. The size of the indoor cat tower is 20.47 "x 20.47" x 53.15 "(length x width x height), and wooden cat tree is equipped with multiple large sisal scratching posts, which can not only bear the weight of adult large cats, but also ensure safety, firmly fix all platforms, and will not swing due to scratching. The wide and heavy base of modern cat tree provides overall stability. Therefore, it is suitable for medium and large cats, heavy cats, or multiple cats.
- Easy to Clean. These cat trees are extremely easy to clean! These soft cushions are MACHINE WASHABLE (You can also replace them with other colors and styles) and the wood surface and other parts can be cleaned easily by vacuum or a dry foam cleaner. By the way, removing the cat cushion in warm weather makes it more ventilated and cool, while adding the cat cushion in cold weather makes it warmer and more comfortable.
- Key points. Please correctly install and tighten according to the installation drawing. Incorrect installation will cause the cat climbing frame to shake slightly and cause the cat to fall when climbing. We are waiting for your feedback 24 hours a day, We are willing to help you in every possible way.
Additional Information
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Shipping & Return
xShipping Policy
We offer reliable and affordable shipping options to make sure your pet products arrive safely and on time.
- Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- Shipping Time: Standard shipping usually takes 3-7 business days depending on your location. Expedited shipping is available at checkout for faster delivery.
- Shipping Costs: Shipping charges are calculated based on the weight of your order and the delivery destination. Free shipping may be available on orders over a certain amount—check our promotions for details!
- Order Tracking: Once your order ships, you’ll receive an email with a tracking number. You can track your package using the tracking link provided.
- Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been shipped. Please ensure the delivery address is correct when placing your order.
International Shipping
At this time, we only offer shipping within [Your Country]. We are working on expanding our shipping options and will notify you when international shipping becomes available.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you’re not happy with your items, we offer an easy return and exchange process.
- Return Period: Returns are accepted within 30 days of receiving your order.
- Condition: To be eligible for a return, items must be unused, in their original packaging, and include proof of purchase (receipt).
- Non-Returnable Items: Due to hygiene reasons, items like pet food, treats, and personalized products are not eligible for return.
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How to Return:
- Contact us within 30 days of receiving your order to initiate a return.
- We’ll provide a return label and detailed instructions for returning your item(s).
- Once we receive the returned items, we’ll process your refund within 5-7 business days.
- Exchanges: If you'd like to exchange an item for a different size or color, please contact our customer service team to arrange the exchange. If the exchange is not possible, a refund will be issued instead.
Refunds
Once your return is received and processed, refunds will be issued to your original payment method. Please note that it may take 5-7 business days for the refund to appear in your account, depending on your bank or payment provider.
Need Help?
If you have any questions regarding shipping or returns, please don’t hesitate to contact our customer support team at your@email.com or call us at [Your Phone Number]. We’re here to help!
Thank you for choosing Furry Pets Land—we’re excited to be part of your pet’s journey!
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